Service
Conflict Resolution
Every person’s upbringing and background are different. Misunderstandings between people can easily arise and often lead to conflict.
In addition to mediation, there are a number of other alternative conflict resolution options, which I would be happy to explain to you in more detail in a free discovery call.
Mediation
Mediation is a structured, professional, voluntary and confidential process for the amicable resolution and managment of conflicts. Mediation is not about guilt and justice, but about your interests and needs. Once we have identified your interests and needs together, we will look for the best possible solutions that you can implement. In the course of the process, you will gain clarity about why your conflict exists and how you can deal with it. Mediation is always future-oriented.
What are the requirements for mediation?
Transparent and open communication
Serious interest in finding a joint solution
Taking responsibility
Active participation in the process
Adherence to the jointly agreed rules of the process
Getting in touch
What can you expect?
Contact us
You email or call us.
Conflict screening
We discuss the requirements for mediation and the path that will lead you to achieving your goals.
Solution finding
Various approaches are outlined, discussed and possible solutions are developed.
Record solution
The preferred solution is recorded in an agreement at the request of the parties involved.
Ombuds service
As an external ombuds, I offer your employees informal services to prevent and resolve disputes. I support those seeking help to learn skills and gain access to the information and people they need to voice their concerns.
I work in accordance with the International Ombuds Association (IOA) Code of Ethics and Standards of Practice and can tailor my service to the specific needs of your organization.
Ombuds service
What is important to me?
Independence
I do not report to any authority and am as independent as possible within the organization.
Confidentiality
I do not keep records of confidential communications. I protect the identity of individual seeking help and only share themes or recurring patterns exclusively with the management.
Impartiality
I am committed to fair and effective conflict management within the organization.
Informality
I am not an official office and a visit to me does not constitute a “notification”. Those seeking help can express their concerns to me without fear of triggering formal proceedings.
Take the next step
Schedule your free discovery call. I look forward to hearing from you.